Bài báo khoa học

Leadership behavior is one of the factors constituting a leader's capacity. Leaders need to have effective leadership behaviors to lead, empower, inspire, help employees develop and elevate themselves, as well as improve employee satisfaction with the organization. This study aimed at testing the impact of leadership behavior on employee satisfaction in Vietnamese small and medium enterprises. Based on the survey sample of 491 questionnaires for employees in small and medium enterprises, the results of quantitative research demonstrated that people-oriented leadership behavior put positive impact on employee satisfaction in small and medium enterprises, including: engagement, conciliation, patience, and persuasion. As a result, the study provided recommendations to develop leadership behaviors, which would bring about good influence on employee satisfaction.