Factors Affecting Mobile Payment Adoption: A
Systematic Literature Review and Some Future
Research Directions
Authors: Xuan Hung Nguyen1, Hoang Duong Nguyen2, Bui Thanh Hang Le3, Thi Tra My Tran4, Thi Minh Phuong Nguyen5
International Journal of Research and Review
: Vol. 10; Issue: 4; April 2023 : 385 - 398
Publishing year: 2023/2023
This study analyzes previously published
research on the topic of mobile payments. The
authors have selected 85 English-written studies
in reliable journals from 2017 to 2022 through
various scientific data sources. The objective of
this study was to investigate the factors
influencing mobile payments adoption. From
the results obtained, this research found that
Subjective Norms/Social Influence and
Facilitating Conditions were the most mentioned
in the research on mobile payment adoption.
India is the country with the most research on
mobile payment adoption, followed by China
and Indonesia. Developed countries need to be
more active in this area of research. Finally,
most of the research on mobile payments
regarding mobile payment adoption comes from
the customer's perspective. Future studies
should explore the factors influencing the
decision to use mobile payments from different
perspectives not only from customers but also
from governments and businesses providing this
service
mobile payment, systematic literature review, adoption