IMPACT OF MANAGEMENT CONTROL SYSTEM ON BUSINESS PERFORMANCE
OF ENTERPRISES IN THE CONTEXT OF DIGITAL TRANSFORMATION: A CASE
STUDY IN VIETNAM
Authors: Thi Minh Phuong Nguyen1[first author], Quang Bach Tran1*[corresponding author] Thuy Linh Truong1, Thi Khanh An Nguyen1, Thi Cam Ly Pham
Central European Management Journal
: Vol. 31 Iss. 1 (2023) : 457 - 490
Publishing year: 2023/2023
The management control system (MCS) plays a key role in the operation of the
business apparatus and greatly affects the overall management efficiency of the enterprise. This
study aims to build a model and test the impact of the management control system on the business
performance of enterprises in the context of digital transformation in Vietnam. Using quantitative
research methods, through exploratory factor analysis (EFA) and structural equation modeling
(SEM), with a survey scale of 481 samples who are employees at enterprises with large scale of
operation. different movements in Vietnam. The results show the contributions of the study in
both theoretical and practical aspects when proving the mediating role of all 3 components of
organizational commitment including Affective commitment; continuance commitment ;
normative commitment and organizational innovation factor in the impact relationship of
management control system on business performance of enterprises in the context of digital
transformation. Based on the research results, the authors propose a number of solutions to perfect
the management control system and improve business performance of enterprises in the current
digital transformation context
Management control system; Affective commitment; Continuance commitment; Normative commitment; Organizational innovation; Firm performance
