page loader
  1. Home
  2. Bài báo khoa học
  3. Chi tiết bài báo
Assessment Of International Tourist’s Satisfaction with Service Quality At Tam Coc – Bich Dong In Ninh Binh Province, Vietnam.
Authors: Nguyen Thi Hang, Tran Thi Hoang Mai, Nguyen Ngoc Huyen
519    5
Journal of Law and Political Sciences
: Vol. 29, issue 4- 2021     : 229-250
: https://drive.google.com/file/d/16wJMLSirEyYQ0Fccgb1UnkPVdkQKf56O/view
Publishing year: 9/2021
Based on a survey of 90 international tourists who travelled to Tam Coc - Bich Dong and secondary data, using LIKERT scale and EFA discovery factor analysis method, the study evaluated that international visitors are satisfied with the quality of service at Tam Coc - Bich Dong tourist area through 5 criteria: Accommodation service, food service, transportation service, entertainment service - prize security and order quality. From the above service quality assessment model, research has identified factors affecting international tourist satisfaction with service quality at Tam Coc Bich Dong tourist area. The results show that the entertainment and entertainment service factor has the greatest impact on the satisfaction of international visitors.
satisfaction, service quality, Tam Coc - Bich Dong
Strengthen FDI to develop Nghe An economySmall and Medium Enterprises Development in Vietnam: Current Status and RecommendationsVietnam's agriculture towards sustainable development: opportunities, challenges and solutions in the context of international economic integration nowadaysInnovating state management of land in Nghean province in the urbanization processImproving the quality of labor export in Nghe An provinceRenewing the state management of private economy in VietnamState Management on EconomyReforming the state management to facilitate the private sector development: Current situation and some recommendationsHuman resource management at Hung Vuong Primary School: Situations and SolutionsImproving the quality of high quality human resources in Nghe An province to meet the requirements of economic developmentPreservation, restoration and conservation of history - culture relics in socio - economic development in Dak Lak provinceThe impact of manager’s emotional intelligence on performance: The case of Vietnam Attracting more FDI in Nghe An Province in the context of Industry 4.0The Impact of Human Resource Management on the Financial Performance of Listed Firms in VietnamThe Impact of Organizational Commitment on Employee Motivation: A Study in Vietnamese EnterprisesSocio-economic Policy AnalysisEvaluation of the Firm Performance: Evidence from Food Firms Listed in the Hanoi Stock ExchangeAdvanced Development EconomicsThe Influence of Competitive Advantage on Financial Performance: A Case Study of SMEs in VietnamLivelihood Capital And Poverty Of The Regional People Depending On Forestry: Experimental Research In VietnamThe role of public-private partnership investment and eco-innovation in environmental abatement in USA: evidence from quantile ARDL approachNatural, socio-economic potentials of Dak Nong province affecting the development of products from medicinal plantsFactors affecting decision and willingness to pay to connect to pipe water of households: a case study in VietnamThe Role of Opportunity Exploration, Exploitation and Corporate Social Responsibilities on Sustainable Manufacturing Business Performance in Mekong River DeltaState investment in education and training in VietnamSME financing role in developing business environment and economic growth: empirical evidences from technical SMEs in VietnamThe Role of Financial Inclusion, Green Investment and Green Credit on Sustainable Economic Development: Evidence from VietnamRice Farmers’ Perception and Determinants of Climate Change Adaptation Measures: A Case Study in VietnamPolicy for development of consuming products from medicinal plants - theoretical and practiceFactors affecting the linkage between public universities, in the context of university autonomy: Case study in VietnamTourism development affects on farmers household’s livelihood: Case study in Vietnam  Solutions to promote the development of traditional markets in Nghe An provinceDevelopment of medicinal plants in Que Phong district, Nghe An provincePromoting cooperation in production and consumption of medicinal plants in Dak Nong province along the value chainCompleting the allocation of recurrent expenditure budget at the Finance Department of Nghe An provinceThe impact of brand image on public university links in the context of autonomy: A case study in VietnamFactors affecting scientific research of students at the School of Economics, Vinh UniversityResearch factors affecting the management of Thanh Hoa province’ government for sea tourism Impact of the Mechanism of Resource Mobilization and Utilization on the Linkage of Stakeholders in the Production and Consumption of Agricultural Products in Nghe AnDeveloping Marine Tourism: Theory and Practice in Thanh Hoa provinceSustainable development of eco-tourism in Nghe An province The impact of destination quality and image on tourists' loyalty